Frequently Asked Questions
Everything you need to know about your Perry's Jewelry experience.
What materials are used in Perry's Jewelry pieces?
We use high-quality materials including 14k and 18k gold, sterling silver, and ethically sourced gemstones. Each product page provides specific details regarding the metal and stone composition of the piece.
How should I care for and clean my jewelry?
To maintain brilliance, avoid contact with perfumes, lotions, and chlorine. Clean your jewelry gently with a soft, lint-free cloth and store it in a cool, dry place, preferably in the provided Perry's Jewelry pouch.
What is your shipping policy?
We offer free standard shipping on all orders over $150. Orders are typically processed within 1-2 business days, and delivery times range from 3-7 business days depending on your location.
Can I return or exchange my purchase?
Yes, we offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made pieces and earrings are final sale due to hygiene and personalization reasons.
Do you offer a warranty on your products?
Every Perry's Jewelry purchase includes a 12-month limited warranty that covers manufacturing defects. This does not cover accidental damage, loss, or normal wear and tear.
How do I find my correct ring size?
We provide a comprehensive Ring Size Guide on our website. Alternatively, you can order a physical ring sizer from us or visit a local jeweler to ensure the most accurate measurement before ordering.